Happy Customer Report: Soon this plastic piranha will have a new home!

Our turnaround is so fast you barely have a chance to blink. We usually ship your order the day we get it, and we ship by US Priority Mail in the US, which means that it takes no longer to reach the East Coast than it does to reach nearby cities and towns (we're located at the far northwest of Oregon).

If the box leaves our store for the 5 p.m. mail, it reaches Portland, Oregon, sometime that night. In many cases, it's on the plane that night. Of course, we don't see the package to follow its route, but typically it will be delivered as quickly to Boston as to Los Angeles, even though one is a continent away. If you live in a peripheral, or small zip code area, it may add a day to the delivery time on your end. That's why we say that your order is "usually delivered in two to four days" from the time you place it with us. And all this is for a minimum shipping and handling fee of $6.50 on an order of $20.00 or less. A larger order will cost a little more. We use the Post Office rather than UPS, because ground shipping may take a week to travel across the country. We like quick service, and so you do you!

Kevin needed this plastic piranha and some other items for his child's school project. After some discussion with Sue (our Customer Expert) about possible deliver dates, he wrote:

November 19, 2009

Just finished up the order, Sue.

Thanks again for your quick replies and speedy service. Now it's up to our friends at the USPS.

Kevin

You can read comments from other happy customers here.